CompTIA PK0-005 Practice Test

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Updated On : 18-Jun-2025
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A project manager will conduct a release on the third Friday of the month. The project manager has notified users that the application will be unavailable for eight hours. Hence, users need to save any information in advance. Which of the following is the project manager most likely conducting?

A. Application deployment

B. Rollback plans

C. Validation checks

D. Maintenance window schedules


A.   Application deployment

Explanation: Application deployment typically involves making a software application available for use, often involving downtime or unavailability of the application. The description of the project manager notifying users about the application being unavailable for a certain period aligns with standard practices during deployment phases. The other options, such as rollback plans, validation checks, and maintenance window schedules, although important, do not directly indicate the action of making an application available for use, as described in the scenario.

Which of the following pieces of data are examples of Pll?

A. Medical record and test result values

B. IP address and email address

C. Name and year of birth

D. X-ray and blood type


B.   IP address and email address

Explanation: Pll stands for personally identifiable information, which is any data that can be used to identify a specific individual. Examples of Pll include name, address, phone number, email address, social security number, passport number, driver’s license number, etc. IP address and email address are both Pll because they can be used to trace the identity and location of a person. Medical record and test result values, name and year of birth, and x-ray and blood type are not Pll by themselves, but they can become Pll if they are combined with other data that can link them to a specific
individual. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 10: Project Security, page 331. CompTIA Project+ Certification Exam Objectives, Domain 4: Project Security, Objective 4.1: Given a scenario, apply security best practices to a project, Sub-objective: Identify and classify Pll.

Defects associated with project deliverables have been reported. The project team needs to find the cause of the defects. Which of the following tools should the project team use to find the cause?

A. Kanban board

B. Pareto chart

C. Ishikawa diagram

D. Decision tree


C.   Ishikawa diagram

Which of the following should occur when implementing an IT infrastructure change that takes risks into consideration?

A. Approving the change request

B. Developing a rollback plan

C. Gathering necessary resources

D. Defining requirements


B.   Developing a rollback plan

Explanation: When implementing an IT infrastructure change that takes risks into consideration, the project manager should develop a rollback plan. A rollback plan is a contingency plan that outlines the steps that need to be taken in case the change does not work as expected. It includes a plan to roll back the changes and restore the system to its previous state.
The project manager should develop a rollback plan when implementing an IT infrastructure change that takes risks into consideration. A rollback plan is a contingency plan that describes how to revert back to the previous state of the system in case of a failure or disruption during the change implementation. A rollback plan can help to minimize the impact of the change on the system performance and availability and ensure business continuity and data integrity.

During a brainstorming session, a team member expressed concerns that solar flares could cause intermittent outages for those individuals working on the project. Which of the following would be the best tool to communicate this information to stakeholders?

A. Status report

B. Issue log

C. Risk report

D. Risk register


D.   Risk register

Explanation: A risk register is used to document potential risks, including causes and impacts. This tool is essential for tracking and communicating project risks to stakeholders, as recommended by CompTIA Project+ for risk management.

Which of the following would be the NEXT document a project manager should update once the need to procure goods and/or services is identified?

A. Memorandum of understanding

B. Request for information

C. Statement of work

D. Non-disclosure agreement


B.   Request for information

A developer focused on a single story during an entire sprint. The story was underestimated and, therefore, was not completed. Which of the following steps should the Scrum team take next?

A. Assign more resources to complete similar stories in the future.

B. Break the stories into workable items that can be completed within one sprint.

C. Extend the sprint duration when required with the approval of the product owner.

D. Release the current progress into production and carry over the rest of the code for the next sprint.


B.   Break the stories into workable items that can be completed within one sprint.

Explanation: The Scrum team should break the stories into workable items that can be completed within one sprint, which is a time-boxed period of 7 to 30 days, during which the team delivers a potentially releasable product increment. Breaking the stories into smaller and more manageable items can help the team to estimate them more accurately, plan them more effectively, and deliver them more reliably. Breaking the stories also aligns with the agile principle of delivering working software frequently and satisfying the customer through early and continuous delivery of valuable software. The other options are not the best steps for the Scrum team to take next. Assigning more resources to complete similar stories in the future may not solve the problem of underestimation, and may introduce additional complexity and communication overhead. Extending the sprint duration when required with the approval of the product owner may compromise the consistency and predictability of the Scrum process, and may delay the feedback and validation from the stakeholders. Releasing the current progress into production and carrying over the rest of the code for the next sprint may result in an incomplete or unstable product increment, and may violate the definition of done, which is a shared understanding of the quality criteria that the product increment must meet.

An organization was fined due to an audit finding that revealed a third-party vendor was able to see secured project information in a recently implemented system. Which of the following was the cause of this situation?

A. The ticket system provided access by default without any approval.

B. The project manager did not perform proper project planning.

C. The system is lacking proper access controls.

D. Sensitive data was incorrectly classified during the audit process.


C.   The system is lacking proper access controls.

Explanation: The system is lacking proper access controls if a third-party vendor was able to see secured project information in a recently implemented system that resulted in a fine for the organization. Access controls are security mechanisms that regulate who or what can view, use, or modify data or resources in a system or network. Access controls typically involve authentication and authorization processes that verify the identity and permissions of users or devices before granting them access. Access controls can help to protect data confidentiality, integrity, and availability and prevent unauthorized access, misuse, or theft12

Two developers are discussing the design solution for a particular feature. The meeting is taking longer than expected, and the parties have been unable to reach an agreement. The project manager decides to take a break and continue the meeting on another day. Which of the following techniques is the project manager using?

A. Avoiding

B. Smoothing

C. Forcing

D. Compromising


A.   Avoiding

Explanation: Avoiding is a conflict resolution technique that involves postponing or withdrawing from a conflict situation. The project manager is using this technique by taking a break and continuing the meeting on another day, hoping that the conflict will resolve itself or become less important over time. This technique may be appropriate when the conflict is trivial, the potential damage is greater than the benefits, or more information is needed before making a decision.

Two project team members are assigned to set up new work areas and are disagreeing about the placement of hardware and peripherals at the end users' desks. The requirements do not specify where to place the items, just what is needed in each space. Which of the following should the project manager do to resolve the conflict?

A. Send out a survey to the potential end users to gather information about the best functional setup for work productivity.

B. Provide clear instructions based on personal preference and aesthetics for setup of the work areas.

C. Explain to team members that the placement of the items is not too important, as long as everything is connected and working.

D. Facilitate a meeting between team members to review the pros and cons of the different configurations so as to encourage an amicable solution.


D.   Facilitate a meeting between team members to review the pros and cons of the different configurations so as to encourage an amicable solution.

Explanation: This answer is based on the best practice of conflict resolution in project management, which is to use a collaborative or problem-solving approach that seeks a win- win outcome for all parties involved12. By facilitating a meeting, the project manager can help the team members communicate effectively, understand each other’s perspectives, and find a mutually acceptable solution that meets the project requirements. This way, the project manager can also maintain team morale and cohesion, and avoid imposing a decision that may cause resentment or dissatisfaction among the team members3. References = CompTIA Project+ Certification Study Guide4, CompTIA Project+ Certification Exam Objectives5, How Do You Handle Conflict in Project Management?1, 7 Strategies for Conflict Resolution in Project Management2, The Conflict Resolution Skills Every Project Manager Needs3

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