CompTIA 220-1101 Practice Test
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Updated On : 13-Aug-2025849 Questions
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Topic 5: Exam Pool E (NEW)
A company is deploying tablets to all branch offices. The company needs a way to set security settings and configure which applications can be installed on the tablets. Which of the following is the best way for the company to remotely perform these tasks?
A. SSH
B. RDP
C. VPN
D. MDM
A technician is setting up a laptop with an encrypted hard drive. The laptop will securely store a PIN that the user will input at log-on. Which of the following must be installed to set up this configuration?
A. TPM
B. HSM
C. UEFI
D. ARM
Explanation: TPM stands for Trusted Platform Module, and it is a special chip installed on a computer’s motherboard that stores encryption keys, passwords, and digital certificates. It can also securely store a user’s PIN, allowing them to access the laptop without having to enter the PIN every time they log on. TPM is a secure way to store and protect sensitive data, making it ideal for use in laptops that need to securely store a PIN.
An administrator configured multiple networked devices to store data that can be accessed as local storage. Which of the following did the administrator create?
A. PAN
B. WLAN
C. SAN
D. MAN
Explanation: A Storage Area Network (SAN) is a network specifically designed to pool storage resources and make them accessible to servers as if they were locally attached drives. SANs are used in data centers for high-performance storage and retrieval of large volumes of data. This setup allows multiple networked devices to access shared storage as if it were local, which matches the scenario described. PAN (Personal Area Network), WLAN (Wireless LAN), and MAN (Metropolitan Area Network) serve different purposes and do not primarily focus on shared storage access.
A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST?
A. Confirm that both the current and new memory are from the same brand.
B. Run a diagnostic test on the current memory.
C. Verify the memory requirements of the motherboard
D. Connect an electrostatic discharge strap.
Explanation: If a technician is tasked with upgrading a laptop’s RAM, the technician
should verify the memory requirements of the motherboard first. The motherboard of the
laptop will have specific requirements for the type and amount of RAM that can be
installed. By verifying the memory requirements of the motherboard, the technician can
ensure that the new RAM is compatible with the laptop.
Before upgrading a laptop's RAM, a technician should verify the memory requirements of
the motherboard to ensure the new RAM is compatible. The type, speed, and maximum
capacity of the RAM should be checked to ensure it meets the requirements of the
motherboard. References: CompTIA A+ Certification Exam Guide, pg. 347-348
A technician needs to provide a new employee with a phone number for their company mobile phone. Which of the following is the most cost-effective and professional way to complete this task?
A. Forward a company number to the employee's mobile phone.
B. Offer a company SIM card to the employee.
C. Give a company mobile phone to the employee.
D. Issue a company eSIM to the employee.
A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following Should the user confirm are available on the PC before making the purchase? (Select TWO).
A. SATA
B. M.2
C. PCIe
D. SAS
E. SCSI
F. DRAM
C. PCIe
Explanation: NVMe (Non-Volatile Memory Express) drives are high-speed solid-state drives that utilize the PCIe (Peripheral Component Interconnect Express) interface to connect to the motherboard. Before purchasing an NVMe drive, the user should confirm that the PC has an available M.2 slot for the drive and that the PC has a PCIe interface for the M.2 slot. SATA (Serial ATA) is an older interface for hard drives and is not compatible with NVMe drives. SAS (Serial Attached SCSI) is a newer interface for hard drives and is typically used for enterprise-level storage systems. SCSI (Small Computer System Interface) is a parallel interface for hard drives that is primarily used in high-end workstations and servers. DRAM (Dynamic Random Access Memory) is a type of memory commonly used in computers, but it is not relevant to the storage of data on a hard drive. Reference: CompTIA A+ Core 1 Exam Guide, page 267.
Afield technician is responding to a ticket about an animated sign with double images. One image is stationary, and the other image is live. Which of the following is the cause of the issue?
A. Bad display cable
B. Burned out bulbs
C. Display burn-in
D. Incorrect color settings
Explanation: Display burn-in occurs when a static image is left on a screen for a long time, causing the pixels to wear out unevenly and retain a ghost image even when new content is displayed. This issue can result in double images, where the "burned-in" stationary image persists alongside new, live content. This problem is more common in older displays or those used for static signage. Replacing the display cable or adjusting color settings would not address the underlying cause of uneven pixel wear, and burned-out bulbs would likely result in a loss of image clarity or brightness, not double images.
References: Display burn-in is a well-documented phenomenon in display technology, particularly affecting screens used for signage with static elements.
A user is experiencing multiple issues with an in-place upgrade of a laptop's operating system. The built-in camera is unresponsive, and the user is unable to pair the device with any Bluetooth accessories. Which of the following ate most likely causing three issues?
(Select two).
A. Incorrect configuration of the settings
B. OS and device version incompatibility
C. Disabled settings following the upgrade
D. Full storage
E. Outdated drivers
F. Corrupted registry entries
E. Outdated drivers
Explanation:
✑ Outdated drivers: Device functionality issues after an OS upgrade are often
caused by incompatible or outdated drivers.
✑ Disabled settings: Some features may be disabled during the upgrade process, requiring re-enablement.
✑ Why Not A (Incorrect configuration): This is unlikely given the issues arose only after the upgrade.
✑ Why Not B (OS and device incompatibility): Upgrades check for compatibility before installation.
✑ Why Not D (Full storage): Storage issues typically prevent installation, not device functionality.
✑ Why Not F (Corrupted registry entries): While possible, this is less common than the selected answers.
CompTIA A+ Exam Reference: Core 1 (220-1101), Section 3.5, troubleshooting OS upgrades.
A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?
A. Test the RAM in different slots, one at a time
B. Remove and test the power supply
C. Replace the motherboard
D. Change the CMOS battery
Explanation: Every computer has a CMOS battery and when you remove that battery, your computer will work almost the same as before. The only difference is you won’t be able to save any settings in the BIOS, which includes the date and time. If your PC is not booting after removing CMOS, you need to make sure that you have your CPU and RAM connected because it’s not possible for your system to boot without those.. Your motherboard and computer will be able to boot just fine even without a CMOS battery present. The only issue is all your BIOS settings will be reset and the time and date will be inaccurate. You will also be unable to save BIOS settings.
Which of the following types of connectors does an IDE hard drive use for power?
A. F type
B. SC
C. Molex
D. Lightning
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