CompTIA 220-1101 Practice Test

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Updated On : 13-Aug-2025
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Page 19 out of 85 Pages

Topic 2: Exam Pool B

A technician has set up a new conference room with a TV and a video soundbar. The technician wants to test the system with a conference call. During the test, the TV speaker produces sound, but the soundbar does not. Which of the following is the MOST likely cause of the issue?

A. The volume on the TV needs to be turned up.

B. The conference call needs to be unmuted for audio.

C. An incorrect HDMI cable is being used.

D. The TV's HDMI-ARC port is not being used.

D.   The TV's HDMI-ARC port is not being used.

Explanation: HDMI-ARC (Audio Return Channel) is an HDMI connection that allows audio to be sent from the TV to an external sound system, such as a soundbar. If the TV's HDMIARC port is not being used, then the soundbar will not receive any audio from the TV and thus will not produce any sound. To resolve the issue, the technician should ensure that the TV's HDMI-ARC port is being used to connect the TV to the soundbar.

A technician receives a ticket that states a mobile payment device is having Issues with Its contactless payment feature. The device is not detecting payment options. Which of the following Is the MOST likely cause of the Issue?

A. NFC

B. Bluetooth

C. Wi-Fi

D. Lightning adapter

A.   NFC

Explanation: NFC (Near Field Communication) is the technology used for contactless payment features on mobile payment devices. If a mobile payment device is having issues with its contactless payment feature and is not detecting payment options, it is most likely due to an issue with the NFC functionality of the device. The contactless payment feature on a mobile payment device uses NFC (Near Field Communication) to detect payment options. If the device is not detecting payment options, the issue may be related to a problem with the NFC feature. References: https://www.techopedia.com/definition/31790/near-field-communication-nfc

The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity Issues. The user claimed the device functioned on WI-FI but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following issues was MOST likely affecting the device?

A. MDM was never properly set up on the device.

B. S/MIME certificates were corrupted and needed to be reloaded

C. Bluetooth on the device was disabled by mistake

D. The device never had a proper SIM card installed

D.   The device never had a proper SIM card installed

Explanation: A SIM card is needed for the device to use cellular network services, so without it, the device will be unable to connect to the cloud services when taken off site. MDM (Mobile Device Management) can be used to manage settings and access on a device, but it is not necessary for the device to be able to use cloud services. S/MIME (Secure/Multipurpose Internet Mail Extensions) certificates are used to encrypt and digitally sign emails, and are not related to device connectivity. Bluetooth can be used to connect devices together, but it is not necessary for the device to be able to use cloud services.

Which of the following network types would be used in a server room to connect virtual servers lo high-speed storage?

A. WAN

B. PAN

C. MAN

D. SAN

D.   SAN

Explanation: A Storage Area Network (SAN) is a dedicated, high-speed network that connects servers to data storage devices. SANs are used in server rooms to provide highspeed storage access to virtual servers.

A technician is preparing to set up a gaming computer with the following components:

  • Discrete, high-end graphics card
  • Video capture card
  • High-end processor
  • Multiple hard drives
  • USB 3.0 hub
  • Sound card

Which of the following options is the MOST important for the technician to consider before building the gaming computer?

A. Redundant power supply

B. Modular power supply

C. 20-pin vs. 24-pin power adapter

D. Power supply wattage rating

D.   Power supply wattage rating

Explanation: This is because high-end graphics cards, processors, and multiple hard drives require a significant amount of power to operate. A power supply with insufficient wattage could cause stability issues or even damage the components. The CompTIA A+ Core1 certification guide emphasizes the importance of selecting an appropriate power supply for a computer build. In addition to wattage, other factors to consider when selecting a power supply include efficiency, modularity, and the number and type of connectors required to power the components. However, of the options listed, the wattage rating is the most critical consideration. Therefore, the technician should ensure that the power supply they select has a wattage rating that is sufficient to power all the components in the gaming computer. It is always a good practice to select a power supply with a wattage rating that exceeds the estimated power usage of t.

Which of the following is used to implement network security polices for an environment?

A. Managed switch

B. Repeater

C. Firewall

D. Gateway

C.   Firewall

Explanation: It is designed to protect an organization's network infrastructure and data from unauthorized access, while allowing legitimate traffic to pass through. Firewalls can be configured to enforce security policies that block certain types of traffic, limit access to specific network resources, and prevent attacks such as malware and phishing. A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules. It establishes a barrier between a trusted internal network and an untrusted external network, such as the Internet. Firewalls are used to implement network security policies for an environment by controlling access to the network and protecting it from unauthorized access. A firewall is used to implement network security policies. It monitors incoming and outgoing traffic based on predetermined security rules and can block traffic that does not meet the defined criteria. References: CompTIA A+ Certification All-in-One Exam Guide, Tenth Edition by Mike Meyers (Chapter 6, page 243)

Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?

A. Load balancer

B. Bridge

C. Proxy server

D. Switch

E. Firewall

A.   Load balancer

Explanation: A load balancer is a network device that distributes network or application traffic across multiple servers to ensure that no single server bears too much of the load. Load balancing helps to improve application availability, increase scalability, and optimize resource utilization.
A bridge is used to connect two different networks, often to divide a larger network into smaller segments. A proxy server is used to forward client requests to other servers, and can also be used to cache frequently requested data. A switch is used to connect multiple devices within a network and to control the flow of network traffic. A firewall is used to secure a network by controlling incoming and outgoing traffic based on defined security rules.
Reference: CompTIA A+ Core 1 Exam Guide, page 244.

A user that works is sales is reporting that the output on each page printed from a laser has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?

A. Change the paper weight setting.

B. Replace the printer's fuser

C. Upgrade the printer firmware

D. Clean the toner drums and rollers

D.   Clean the toner drums and rollers

Explanation: If a laser printer is producing output with duplicate images (also known as ghost images), it could be due to an issue with the toner drums and rollers. The first step to eliminate the ghost images would be to clean the toner drums and rollers to remove any excess toner that may be causing the issue. Ghost images are a common issue in laser printers where an image or text from a previous page appears faintly on subsequent pages. The cause of this issue is usually due to toner residue on the drum or rollers, which can be removed by cleaning the toner drums and rollers. References: Study Guide Section 4.6 - Printer technologies

A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while travelling?

A. Enable the GPS service to ensure accurate location detection

B. Manually enter office locations in the weather application.

C. Configure less frequent location checks using cellular location services

D. Use the offices' Wi-Fi IP addresses as the geolocation mechanism.

C.   Configure less frequent location checks using cellular location services

Explanation: Reducing the frequency of location checks using cellular location services will consume less battery power while still allowing the user to view weather forecasts while travelling. The other options may not solve the battery drain issue while using the weather application.
Configuring less frequent location checks using cellular location services is the best option for the salesperson to view weather forecasts while traveling without draining the battery too quickly.
References: https://www.makeuseof.com/tag/5-ways-improve-battery-lifeandroid- phone/

A technician is adding one more line at the demarcation point. Which of the following tools would be MOST useful to accomplish this task?

A. Toner

B. Punchdown

C. Network tap

D. Crimper

B.   Punchdown

Explanation: Punchdown tools are used to make connections between wires in a 66/110 block at the demarcation point. The tool is used to insert the wire into the appropriate holes in the block, and it can be used to add additional lines to the demarcation point. The other options are not the correct tools for adding lines to the demarcation point. A toner is used to identify cable pairs, a network tap is used to monitor network traffic, and a crimper is used to terminate cables.

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